Last updated on December 28, 2022
This Privacy Notice for California Residents (“Privacy Notice”) is provided by TaxSlayer Pro LLC (“TaxSlayer”, “we”, and “us”) solely for visitors, users, and others who reside in the State of California (“you”). The information contained in this Privacy Notice supplements the information provided in our Privacy Policy and is posted to comply with the California Consumer Privacy Act (“CCPA”) as amended by the California Privacy Rights Act (“CPRA”), and other California privacy laws. In the event of a conflict between this Privacy Notice and our Privacy Policy, this Privacy Notice shall govern.
This Privacy Notice applies to information collected via our website (www.taxslayerpro.com) and the services provided thereon (collectively “Platform”). TaxSlayer is a financial institution that collects personal information governed by the Gramm-Leach-Bliley Act (“GLBA”) and the California Financial Information Privacy Act (“CFIPA”), as those laws are applicable. The CCPA gives California residents certain rights related to the personal information that businesses collect about them. These rights do not apply, however, to certain information, such as information subject to the GLBA or CFIPA. For example, this Privacy Notice does not apply to any information that we collect about individuals who seek, apply for, or obtain our financial products and services for personal, family, or household purposes. Most of the personal information that TaxSlayer collects about consumers relates to financial products and services that we provide.
This Privacy Notice does not apply where TaxSlayer processes your information in our role as a service provider on behalf of a customer or entity. When we act as a service provider, the privacy policy and related notices of the company for which we process data will govern.
When you interact with our Platform, we may collect information that identifies, relates to, describes, or is reasonably capable of being associated with or linked to you (“Personal Information”). The types of Personal Information that we collect are detailed in our Privacy Policy. In addition, the categories of Personal Information that we have collected from you within the last twelve (12) months, the sources of and purposes for which we have collected such information, and information about to whom we have disclosed or sold, or with whom we have shared such information are below. The examples of information provided below include both information collected in connection with financial products and services (which may be exempt under the CCPA) and other information.
Category | Description / Examples | Collected / Source of Information | Business Purpose for Use or Disclosure to "Service Providers" (defined below) | Sold or Shared to "Third Parties" (defined below) |
---|---|---|---|---|
Identifiers | Names, addresses, unique personal identifiers, IP addresses, SSNs, driver’s license numbers, and passport numbers | Yes, from you if you entered the information to create an account with us or to prepare a tax return; from your device via cookies or other tracking technologies (e.g., IP addresses) | We use identifiers to provide you our products and services, provide service communications, conduct general business operations, improve our services, analyze our customer base and effectiveness of our marketing, provide notification of related products and services, and personalize your online experience. To the extent any information is considered “Tax Return Information,” we use such information as permitted by Section 7216 of the IRS Code (“Section 7216”) to prepare, assist in preparing, or obtain or provide services in connection with preparing a tax return. | We may share IP addresses or certain unique identifiers, as well as with third parties that provide marketing services. We may also share information with legal authorities as required by law, and entities as may be permitted by law (such as in connection with a sale or restructuring of all or part of our business). |
Personal Information covered by Section 1798.80 of the California Code (information that identifies you and isn’t already public knowledge) | Signature, physical characteristics or description, state identification card number, insurance policy number, education, bank account number, credit card number, debit card number, and other financial information, medical information, and health insurance information | Yes, from you if you entered the information in your account | We use this information to provide you our products and services, provide service communications, conduct general business operations, improve our services, analyze our customer base and effectiveness of our marketing, provide notification of related products and services, and personalize your online experience. To the extent any information is considered “Tax Return Information,” we use such information as permitted by Section 7216 of the IRS Code (“Section 7216”) to prepare, assist in preparing, or obtain or provide services in connection with preparing a tax return. | No, we do not share this information with third parties unless required by law to legal authorities. We may share this information with entities as may be permitted by law (such as in connection with a sale or restructuring of all or part of our business). |
Information about protected classifications California or federal anti-discrimination laws | Age, marital status, medical condition, gender, veteran or military status | No | N/A | N/A |
Commercial information | Products or services purchased, consumer history | Yes, from you, if you made a purchase with us | We only collect and use commercial information in relation to providing tax preparationrelated services and products. We may share this information with our affiliates. | No, we do not share this information with third parties unless required by law to legal authorities. We may share this information with entities as may be permitted by law (such as in connection with a sale or restructuring of all or part of our business). |
Biometric Information | Fingerprint, voiceprint, facial recognition, eye recognition | No | N/A | N/A |
Information about your online activity such as search and browsing history and whether you viewed or clicked on a particular site, app, or ad | Browsing and search history, click history, view history, usage of particular features on our website | Yes, from your activity via your device | We use information about your online activity to personalize or customize your experience, develop new features or services, and to improve the overall quality of our product offerings. We may share this information with our affiliates and service providers. | We may share this information with third parties that provide marketing services, legal authorities as required by law, and entities as may be permitted by law (such as in connection with a sale or restructuring of all or part of our business). |
Geolocation data | City and state location of your device | Yes, from your device | We may use this data for targeted messaging and remarketing purposes, to show you ads for our products and services. We may share this information with our affiliates and service providers. | We may share this information with third parties that provide marketing services, legal authorities as required by law, and entities as may be permitted by law (such as in connection with a sale or restructuring of all or part of our business). |
Sensory data | Audio, electronic, visual, thermal, olfactory, or similar information | Yes, audio data may be collected from you only if you call our customer service phone number. You are notified at the beginning of the call whether the call is recorded. | We use this information to fulfill service requests; or as required by law. | No, we do not share this information with third parties unless required by law to legal authorities. We may share this information with entities as may be permitted by law (such as in connection with a sale or restructuring of all or part of our business). |
Professional or employment-related information | Job application, resume, or related materials | Yes, from you if you submitted the information in your account or as part of a job application with us. | We use this to determine your job eligibility. | No, we do not share this information with third parties unless required by law to legal authorities. We may share this information with entities as may be permitted by law (such as in connection with a sale or restructuring of all or part of our business). |
Educational information | Information that is not publicly available but directly or indirectly relates to or identifies a student | Yes, from you if you submitted the information as part of a job application with us. | We use this information to determine your job eligibility. | No, we do not share this information with third parties unless required by law to legal authorities. We may share this information with entities as may be permitted by law (such as in connection with a sale or restructuring of all or part of our business). |
Inferences drawn from other Personal Information | Inferences drawn from the information we collect that can be used to create a profile reflecting your preferences, characteristics, behavior, attitudes, etc. | N/A | N/A | We may share this information with third parties that provide marketing services, legal authorities as required by law, and entities as may be permitted by law (such as in connection with a sale or restructuring of all or part of our business). |
We determine the retention period for each of the categories of Personal Information listed above based on (1) the length of time we need to retain the information to achieve the business or commercial purpose for which it was obtained, (2) any legal or regulatory requirements applicable to such information, (3) internal operational needs, and (4) any need for the information based on any actual or anticipated investigation or litigation.
The CCPA provides you with certain rights regarding your Personal Information, as described below.
Right to Know
You have a right to know what Personal Information we have collected, used, shared, or sold about you in the last twelve months, and why. This information has been provided in the table above as well as in our Privacy Policy. If you need further information, please contact us in writing at TaxSlayer Pro LLC, 945 Broad Street, Augusta, Georgia 30901 or by email at [email protected].
Right to Access and Portability
You have a right to request access to the Personal Information we have on file for you. You also have the right to request a copy of that information, and we will provide you this information unless legal exceptions apply. If you want to access your information or receive a copy, send a description of the information you want to access to TaxSlayer Pro LLC, 945 Broad Street, Augusta, Georgia 30901 or by email at [email protected].
A verifiable request may be submitted by a California resident or a person registered with the California Secretary of State that is authorized to act on your behalf. Your request must provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information (or an authorized representative), and sufficient detail that allows us to properly understand, evaluate, and respond to your request.
We will confirm receipt of your request within ten (10) days of receipt. TaxSlayer will respond to the request within forty-five (45) days of receipt. The period of response may be extended to another (45) days if more time is required. In that event, we will inform you of the reason and extension period in writing.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or unfounded.
Right to Delete Information
You have the right to request that we correct inaccurate Personal Information that we maintain about you, taking into account the nature of such information and the purposes for which we process such information. To request correction of your Personal Information, please send us a verifiable request with an explanation how such information is inaccurate to TaxSlayer LLC, 945 Broad Street, Augusta, Georgia 30901 or by email [email protected].
Right to Correct Information
You have the right to request that we correct inaccurate Personal Information that we maintain about you, taking into account the nature of such information and the purposes for which we process such information. To request correction of your Personal Information, please send us a verifiable request with an explanation how such information is inaccurate to TaxSlayer LLC, 945 Broad Street, Augusta, Georgia 30901 or by email at [email protected].
Right to Opt Out ("Do Not Sell or Share My Information")
You have the right to opt out of the “sale” or “sharing” of your Personal Information to “third parties.”
Entities to whom we disclose information for business purposes are “Service Providers”, which are companies that we engage to conduct activities on our behalf. Service Providers may help us to provide you products and services, complete transactions, support our everyday operations, or assist in business management and development. We restrict Service Providers from using personal information for any purpose that is not related to our engagement.
Entities to whom we “sell” or with whom we “share” information are “Third Parties” for purposes of this policy. Under the CCPA, a business “sells” personal information when it discloses personal information to a company for monetary or other benefit. A company may be considered a Third Party either because we disclose personal information to the company for something other than an enumerated business purpose under California law, or because its contract does not restrict it from using personal information for purposes unrelated to the service it provides to us. A business “shares” personal information when it discloses personal information to a company for purposes of crosscontext behavioral advertising.
Under the CCPA, we may “sell” personal information only when we permit third-party tracking technologies to collect information about you via our website. We do not sell information that directly identifies you or that you submit to us when you use our tax preparation services.
To protect your Personal Information, we provide you ways to opt out of the transfer of your data to third parties. If you wish to opt our of these third-party partners, visit our Opt Out of Cookies and Similar Technologies page. You may also email us at [email protected] to submit an opt-out request.
If you do opt out, we will set a cookie on your device that enables us to identify you if you return and allow us to prevent your data from being transferred. If you delete the cookie or return using a different device or browser, however, we will not be able to connect the session to your opt-out and will not be able to prevent the transfer of your data.
Right to Non-Discrimination
The CCPA prohibits a business from discriminating against California consumers for exercising the rights outlined above. We will not discriminate against you for submitting such requests by:
In addition, we do not offer any financial incentives or differences in price or service, in an attempt to influence your decision whether or not to exercise any of your rights under the CCPA.
We may change this Privacy Notice from time to time. When we do, we will post the revised version on our website. The Privacy Notice was last updated and became effective on the date posted at the top of this page.