Last updated on September 8, 2023
As a U.S. based company offering products related to the preparation of U.S. federal and state tax returns, TaxSlayer does not market to nor target subjects of other countries including those in the European Economic Area. In addition, as a provider of tax preparation software, TaxSlayer may be considered an exempt financial institution (or some of the data that TaxSlayer collects may be exempt) under certain U.S. state privacy laws. While the General Data Protection Regulation (GDPR) and various data privacy laws do not apply to TaxSlayer, we strive to meet all rules and regulations relating to data protection and security promulgated by the Internal Revenue Service and its Security Summit (https://www.irs.gov/privacy-disclosure/security-summit for more information) and comply with the Gramm-Leach-Bliley Act (“GLBA”).
We collect information from you directly, the devices that you use to interact with us, and third-party analytics providers.
You may provide the following information about you when you enter and use our Platform, contact us for support, or purchase products and services:
For more information and to opt out of cookies, see our section on Your Rights and User Controls below.
Our products and services are not intended for or directed to children under the age of 13, nor do we knowingly collect personal information from anyone under the age of 13.
We may use information about you for the following purposes:
Unless allowed by applicable law (including Section 7216) and we have your consent, we do not:
The privacy and security of your information is important to us. As indicated below, we may share your information to support the products and services you request, or provide your information to third parties, upon your specific consent, for products and services that may benefit you.
We may share your information with the following types of entities:
TaxSlayer understands the importance of protecting customer information and we have implemented reasonable administrative, technical and physical security measures designed to protect personal information from unauthorized access, use or disclosure. This includes a designated information security team, written information security policies and procedures, incident detection and response measures, network firewalls, encryption, password protections, and restrictions on which personnel can access any customer personal information. For example, TaxSlayer employees are only allowed to access customer information necessary to perform their job functions and only for the purposes for which it was collected.
With respect to Tax Return Information, TaxSlayer meets all rules and regulations relating to data protection and security for the tax industry promulgated by the Internal Revenue Service and its Security Summit (https://www.irs.gov/privacy-disclosure/security-summit).
TaxSlayer’s web-based and mobile applications secure information by utilizing a variety of security-related technologies to comply with regulatory standards and our internal information security policies.
You have control over your personal data and how it’s collected, used, and shared. You have the right to access your personal information held by TaxSlayer that you either input directly or information collected as described above, subject to our data retention policy above.
Request a copy of your information.
Upon request, TaxSlayer will provide you with certain personal information you specifically request by contacting customer support at [email protected] or via a request sent to our address provided below. Your information will be provided in a machine-readable format.
Change or correct personal information
You may view, manage, and/or make changes to your personal information by visiting your account online at www.taxslayerpro.com and selecting "Account Hub Login"; by emailing our customer support; or via mail as set forth in the Contact Us section below.
Opt out of website technologies
You may choose to opt out of certain technologies used on some of our websites or portions thereof, including those used for online advertising purposes. However, the choice to opt out of certain technologies may affect, alter, or eliminate the functionality of certain features of or the products and services offered by TaxSlayer.
We do not share sensitive personal information with any business except service providers that provide a service related to our tax preparation software business. These service providers are contractually obligated to use that information only for the purpose of providing services to TaxSlayer and to protect such information from disclosure to other parties.
We may share some information about your website experience that is not sensitive or financial in nature with third parties that operate cookies on our site, and we provide you a way to opt out of such cookies here.
Opt out of email or SMS communications
To unsubscribe from receiving general marketing messages from us, please go to our unsubscribe page.
You can also write us at:
TaxSlayer Pro Privacy
945 Broad St
Augusta, GA 30901
California law provides California residents with additional rights regarding our collection and use of your personal information. To learn more about your California privacy rights, read our Privacy Notice for California Residents.