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Category: Technical Support

Minimum and Recommended System Requirements


To find out which version of Windows you are currently running click here.


TaxSlayer Pro recommends the following to run the software at optimal performance:

Computer: Processor with a minimum PassMark score of 7500 for a transmitting computer or a minimum score of 5000 for a workstation (https://www.cpubenchmark.net/)

Operating System: Windows 7, 8, 8.1, or 10 with the latest updates (Note: Windows 10 S is not supported)

Memory: 8 GB of RAM 

Disk Space: 1 GB per tax year will be sufficient (Additional disk space may be needed if you have a large client database and utilize TaxSlayer Pro Paper Cut paperless office)

USB: The computer should be equipped with USB 3.0 or higher

Printer: HP Compatible Laser Printer (Ink jet printers are not recommended for check printing)

Screen Resolution: 1024 x 768

Internet Connection: High Speed Internet Connection - Internet Explorer 11, or the latest version of Chrome or Firefox

USB or Flash Drive for backing up data (USB 3.0 or higher strongly recommended)

Latest version of Adobe Acrobat Reader

Latest version of Microsoft .NET Framework


TaxSlayer Pro will run using the following as minimum requirements:

Computer:
Processor with a minimum PassMark score of 3000 for a transmitting computer or a minimum score of 2500 for a workstation (https://www.cpubenchmark.net/)


Operating System: Windows 7 with the latest updates (Note: Windows 10 S is not supported)

Memory: 4 GB of RAM

Disk Space: 750 MB per tax year

Printer: HP Compatible Laser Printer (Ink jet printers are not recommended for check printing)

Screen Resolution: 1024 x 768

Internet Connection: High Speed Internet Connection - Internet Explorer 11, or the latest version of Chrome or Firefox

USB or Flash Drive for backing up data (USB 3.0 or higher strongly recommended)

Latest version of Adobe Acrobat Reader

Latest version of Microsoft .NET Framework

To view a list of supported operating systems click here.

We recommend having a local network technician ensure that all computers are on the same network before contacting TaxSlayer Pro for technical support.  They should ensure that network drives are properly mapped and configured to share data in order for TaxSlayer Pro to function properly.

 

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Printer / Scanner Recommendations
TaxSlayer Pro is compatible with any HP (Hewlett-Packard) compatible printer.  When considering a printer for your office, purchase a printer with the highest output (PPM), or printing speed, that your budget can afford. 

 

If you will be printing checks for bank products in your office, we recommend using a laser printer rather than an ink-jet printer. 

 

Scanners used with the Paper Cut program should be TWAIN compliant. The only way to truly tell if a scanner is compatible with Paper Cut is to test it using Paper Cut.
 

Wireless Internet Connections

A wireless Internet connection will work with the TaxSlayer Pro software; however, it is NOT the recommended Internet connection.  Wireless Internet connections are subject to periodic (possibly short) service outages and speed fluctuations.  These outages can cause problems when trying to transmit returns, receive acknowledgments and/or get updates.  When these problems arise, you must wait until a reliable Internet connection is restored.  For these reasons TaxSlayer Pro recommends a wired cable or DSL Internet connection which is generally more reliable.
 

Cable/DSL/Dial-up Connections
Cable and DSL modem connections are faster and more reliable than most other types of Internet connections.  Other types of connections are either slower or more subject to periodic loss of connectivity.  Due to the size of the TaxSlayer Pro program installation and some of the updates, a dial up connection is rarely practical.  Anyone using a dial up connection should be prepared for very long download times and frequent dropped connections. 

Satellite Internet Service
Satellite Internet service is faster than dial-up Internet service and usually slower than most other types of Internet connections. Satellite Internet service is generally more expensive than Cable or DSL Internet service, but it may be the only high speed option available to our customers in rural areas. It should only be used when there is no other form of high speed Internet service available.

 



Last Updated: 5/26/2018


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