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Category: Technical Support

Requesting and Restoring Prior Year Data

TaxSlayer Pro can provide you a copy of returns that were electronically filed using our servers for the current year and previous three years.  However, if a return was mailed we will not have a back up copy of the return.  Requested data will only be sent to the email address on file.  Requests will be processed within 72 hours.

To request a copy of a return or all the returns filed for a specific year you will need to log in to your My Account and follow the steps below.

From the Main Menu of My Account Log In select:
  • Account History
  • Then choose the PYD button in the top right hand corner of the screen
  • Fill out the required information and submit request
NOTE: Be sure you have installed the program(s) and all updates before attempting to recall the data.

Select the links below to show/hide additional information:

 Recalling An Individual Tax Return
 Recalling An Individual Business Tax Return
 Restoring Prior Year Data for Individual Tax Returns
 Restoring Prior Year Data for Business Tax Returns

Last Updated: 8/24/2016

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