A new tax season is fast approaching and everyone at TaxSlayer Pro Support has been busy getting ready for the upcoming season. However, this week Pro Support will be closed for the holidays starting on Friday, December 22nd @ 5:00 P.M. and will not re-open until Wednesday, December 27th @ 8:00 A.M.
Pro Support will also be closed next weekend, December 30-31 and on New Year’s Day, but we will start extended hours when we return at 8:00 A.M. on January 2nd. Watch this blog and check the Knowledgebase throughout the tax season for the latest information on our hours.
Heading into the Christmas Holiday and the New Year is a great time for everyone to reflect on the things for which we are grateful. At Pro Support, high on the list of things we are thankful for is our clients. For over twenty-five years TaxSlayer has been a part of professional preparer’s tax seasons, and we hope that one of the reasons for that loyalty is the relationship that tax professionals have had with everyone at Pro Support.
It should come as no surprise to clients that contact TaxSlayer that the folks that work in Pro Support are a close-knit group. We genuinely like working for TaxSlayer, we like each other and we like what we do. One of the main reasons we like working at TaxSlayer is that we believe TaxSlayer Pro’s clients are some of the best tax professionals in the industry.
We get enormous satisfaction assisting these professional tax preparers, and we strive to treat these tax pros as our colleagues. We believe TaxSlayer’s customers value what Pro Support can do for them and we understand the pressure and difficulties paid preparers can experience during tax season. This makes our relationship one of mutual respect, which is uncommon in the customer support industry (remember the last time you talked to your cable company).
At Pro Support a new tax season starts well before the release of the program or the holidays. For several months, we are focused on the coming tax season, and we work diligently to get everything ready for the new tax season. We want our clients to know that Pro Support is prepared for the upcoming 2017 tax season and once again we will be here for our colleagues.
From everyone at TaxSlayer Pro Support, have a great Holiday season!